Privacy Policy

Privacy Policy 117cuci — Your Data, Our Responsibility

117cuci takes the protection of your personal data seriously. This document transparently explains how we collect, use, store, and protect your information as a player on our platform.

Updated: 1 January 2026  |  Comply with the Personal Data Protection Act 2010 (Malaysia PDPA)
This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all 117cuci users.

1Introduction

117cuci ("we", "Platform") is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal data you provide to us when using the 117cuci platform — whether through our official website or mobile app.

By registering and using 117cuci, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform and contact the support team for assistance with closing your account.

We encourage you to read this document together with Terms and Conditions us for a full understanding of how we manage the relationship between 117cuci and our users.

Quick Summary: 117cuci only collects necessary data, never sells your data, protects your information with bank-grade encryption, and gives you full control over your personal data.

2Personal Data We Collect

117cuci collects your personal data from several different sources depending on how you interact with our platform. The following are the categories of data we process:

A) Data You Provide Directly

  • Registration Information: Full name, phone number, email address, date of birth, and password.
  • Identity Verification (KYC): MyKad copy, facial photo for biometric verification, and other supporting documents required for legal compliance.
  • Financial Information: Bank account number, account holder name, and e-wallet details registered for deposit and withdrawal purposes.
  • Communication: Live chat session records, emails, and any communications you send to the 117cuci support team.

B) Data Collected Automatically

  • Device Data: Device type, operating system, app version, unique device identifier, and IP address.
  • Activity Data: Login activity, game history, betting records, deposit and withdrawal transactions, and active session timestamps.
  • Location Data: Country-level location data based on IP address for geographic compliance and fraud detection purposes.
  • Cookie Data: Session cookies, preference cookies, and platform analytics identifiers. See Section 7 for more details.
Data Categories Example Primary Purpose
Identity Name, MyKad, date of birth KYC, age verification, legal compliance
Contact Email, phone number Account communications, security notifications
Financial Bank account number, e-wallet Processing deposits and withdrawals
Technical IP, Device, OS Security, fraud prevention
Usage Game logs, betting records Account management, service improvement

3How We Use Your Data

The data we collect is used solely for legitimate and transparent purposes. 117cuci does not use your data for any purpose unrelated to platform operations without your prior consent.

  • Account Management: Creating and maintaining your account, processing logins, and handling customer service requests.
  • Transaction Processing: Processing deposits, withdrawals, and account balance management accurately and securely.
  • KYC & AML Compliance: Meeting the legal requirements for identity verification and Anti-Money Laundering (AML) compliance.
  • Platform Security: Detecting, investigating, and preventing fraud, unauthorised access, and suspicious activity.
  • Service Improvement: Analysing usage patterns in aggregate and anonymised form to improve the user experience, platform performance, and game offerings.
  • Service Communication: Sending important account notifications, security alerts, and relevant terms updates.
  • Marketing (with consent): Sending promotional offers, bonuses, and the latest platform news — only if you have consented to receive marketing communications.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support.

4Legal Basis for Data Processing

117cuci processes your personal data on a lawful basis under Malaysia's Personal Data Protection Act 2010 (PDPA). Every processing activity is tied to at least one of the following bases:

  • Consent: You have provided explicit consent for certain data processing activities, particularly for marketing communications. You may withdraw this consent at any time.
  • Contract Performance: Processing is required to fulfill the service agreement between you and 117cuci — including payment processing and account management.
  • Legal Obligation: We are legally required to process certain data, including KYC, AML requirements, and reporting to the relevant authorities.
  • Legitimate Interest: We process certain data based on the legitimate interests of 117cuci and our users, including fraud prevention and platform security — provided these interests do not override your fundamental rights.
Your Rights: You may request information about the legal basis used to process your data at any time by contacting our privacy team.

5Data Sharing and Disclosure

117cuci does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data is only shared in limited and necessary circumstances as follows:

  • Payment Service Providers: Required financial information is shared with verified payment processors (such as FPX providers and e-wallet gateways) solely to facilitate your transactions.
  • Technical Service Providers: Carefully selected technical partners who assist with platform hosting, cybersecurity, and analytics — all bound by strict data protection agreements.
  • Game Providers: Limited information necessary to share with licensed game providers to enable access to their games within the 117cuci platform.
  • Legal Authorities: 117cuci will disclose required data to law enforcement agencies, financial regulators, or courts when mandated by law or a valid court order.
  • Fraud Prevention: In cases of suspected fraud, certain information may be shared with fraud prevention agencies or relevant financial institutions.

All third parties that receive your data are required to meet data protection standards equal to or higher than those of 117cuci itself. We do not permit third parties to use your data for their own purposes.

6Data Storage & Security

The security of your personal data is the top priority of 117cuci. We invest in industry-standard security infrastructure to ensure your information is always protected.

Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and 117cuci servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions.
  • Data-at-Rest Encryption: Sensitive data such as banking information and KYC documents are stored in encrypted form within our secured database.
  • Two-Factor Authentication (2FA): 117cuci supports 2FA for account login, providing a strong additional layer of security.
  • Real-Time Monitoring: An automated threat detection system monitors suspicious activity 24 hours a day, 7 days a week.
  • Regular Security Audits: Our platform undergoes regular penetration testing and security audits conducted by independent third parties.

Data Retention Period

117cuci retains your personal data only for as long as necessary for the stated purposes or as required by law:

  • Active account data: For the duration your account is active, plus 7 years after closure for AML compliance.
  • Financial transaction records: 7 years, in accordance with Malaysia's financial regulatory requirements.
  • Customer support communication logs: 3 years from the date of last interaction.
  • Anonymised analytics data: May be retained indefinitely as it cannot be linked to any individual.
Storage Location: 117cuci player data is stored on protected servers. Data is not transferred outside the region without equivalent protections in accordance with PDPA standards.

7Cookies & Tracking Technologies

117cuci uses cookies and similar tracking technologies to enhance your experience, maintain platform security, and understand how users interact with our services. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Preference Cookies: Storing your personal settings such as language preference, time zone, and display preferences.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate and anonymised form to improve our services.
  • Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 117cuci platform. We do not use third-party cookies for external advertising purposes.

8Your Rights as a User

Under Malaysia's PDPA, you have certain rights regarding the personal data held by 117cuci. We are committed to making it easy for you to exercise these rights without undue cost.

Right of Access

Request a copy of your personal data that we hold at any time.

Right to Rectification

Update or correct your personal data that is inaccurate or out of date.

Right to Erasure

Request deletion of your data subject to legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Request your data in a machine-readable format for transfer.

Right to Restrict Processing

Request that we restrict how we process your data in certain situations.

To exercise any of the above rights, contact our privacy team via in-app live chat or our support email. We will process your request within 30 business days of receipt. In complex cases, this period may be extended to up to 60 days with prior notice to you.

9Children's Data

117cuci is a platform designed exclusively for adults aged 18 and above. We do not intentionally collect or process personal data of children under 18.

If you believe that a minor has registered an account on 117cuci or that a child's data has been collected without the knowledge of a legal guardian, please contact us immediately. We will take prompt action to investigate, delete the relevant data, and close the account.

117cuci encourages parents and guardians to monitor their children's online activities and use appropriate parental control software to prevent unauthorised access to online betting platforms.

10Changes to This Privacy Policy

117cuci reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this document will always indicate the latest version.

For material changes — those that significantly affect how we process your data — we will notify you via in-app notification or your registered email at least 14 days before the changes take effect.

Your continued use of the 117cuci platform after changes take effect constitutes your acceptance of the amended Privacy Policy. If you disagree with the changes, you have the right to request account closure and withdrawal of your remaining funds before the changes take effect.

11Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Live Chat: Available 24/7 directly in the 117cuci app or website — the fastest way to get a response.
  • Privacy Email: [email protected] — for official requests relating to data access, correction, or deletion.
  • General Support Email: [email protected] — for general enquiries relating to privacy and account security.

We are committed to addressing all privacy-related inquiries seriously and within the stipulated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia (JPDP).

Our Commitment: For 117cuci, privacy is more than a legal obligation — it is a core value. Your trust is the most valuable asset we safeguard.

Why Your Data Is Safe with 117cuci

We invest in the best technology and processes to ensure your personal information remains protected at every stage of your platform experience.

256-bit SSL Encryption

All data transmitted between your device and 117cuci servers is protected by 256-bit SSL encryption — the same security technology used by major banks in Malaysia.

Malaysia PDPA Compliance

117cuci operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and processing activity has a valid and clear legal basis.

Secure & Simple KYC

Our identity verification process uses end-to-end data encryption. Your MyKad document is stored in encrypted form and accessible only by authorised personnel.

Real-Time Fraud Monitoring

Our AI system continuously monitors account activity to detect suspicious patterns. If anything unusual is detected, we will notify you immediately.

No Data Sales

117cuci never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your data is used solely for the services you use.

Full Control in Your Hands

Through your 117cuci account settings, you can manage your privacy preferences, manage communication subscriptions, and submit data requests with ease — no complicated processes required.

Privacy Guaranteed, Play Without Worry

Register your 117cuci account today and play with peace of mind — knowing your personal data is protected with the latest security technology and a transparent privacy policy.

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